Catering Policies

To ensure optimal selection and the best possible service we kindly ask that events be booked at least 7 business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs. Late orders will be accommodated to the best of our abilities on a case by case basis and may include rush charges as follows: You are required to fill out a catering request form so there are no miss communications.

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• Greater than 48 Hours Prior, No rush charges

• 24-48 Hours prior, 40% of the food & beverage bill

• Less than 24 Hours prior, 60% of the food & beverage bill

Delivery of all orders off campus or to locations other than the NFS Rotunda, CSTM Rotunda and Zen Rotunda incur a 50.00 delivery charge.

Specialty items requiring local pick-up are subject to a 50.00 service charge per location.

Events are billed in 4-hour increments. Events exceeding the 4-hour limit will be subject to additional service fees. This is to include an hour for set up, two hours of event run time, and one hour for break down. Catered events on weekends are subject to a minimum order of $175 in food and beverage. Weekends are defined by any bookings after 3:00PM Fridays and All Day Saturdays and Sundays.

Standard Linen Tablecloths will be provided for all food and beverage buffet tables. These are at no cost to our guests. All other linen will be an additional $10.00 per tablecloth and $4.00 per napkin. These would include any check-In or Registration tables, Literature tables, Stage tables and Guest Seating tables.

Standard buffet service is 1 server per every 50 guests for 4 hours of service. Four hours of service is defined by 1 hour for preset, 2 hours of event time, and 1 hour for breakdown. Any additional hours applied to the event time is subject to a charge of $20.00 per hour per server. JR’s Pro Catering will not discount any parties less than 4 hours.

Hot buffet service is limited to a minimum of 20 guests.

We request tax-exempt forms be emailed to our office three business days prior to the event. Form should be sent to JRProprietors@gmail.com.  We cannot remove tax after the event.

An additional set up charge may be applied to events taking place outdoors.

JR’s Pro Catering is not responsible for providing set up or removal of equipment, tables.  For questions about setup or removal or to make a request for set up or removal please contact Melissa Renzi at 518-437-8680.

JR’s Pro Catering is not responsible for personal belongings left in public areas.

Clients will be billed replacement costs for missing or damaged catering equipment or supplies.

Special diets will be accommodated upon request. We kindly request that your needs be submitted in writing 5 business days in advance.

We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count. Clients will be charged for either the guaranteed guest count or the actual guest count, whichever number is greater. Changes in guest counts after confirmation, or after the 3-business day window, may result in rush charges.

We kindly request that cancellations be made 3 business days prior to the event date.  Some cancellations may be subject to billing fees as follows:

• Cancellations made greater than three business days prior to the event will not be charged

• Cancellations made less than three business days prior to the event date, 50% of the total bill.

• Cancellations made less than two business days prior to the event date, 75% of the total bill.

Pease note that extreme and inclement weather cancellations are excluded. This occurs only when the University is closed due to inclement weather.

We provide high quality disposable Plasticware and Silverware for all events. Pick up orders are limited to paper and plasticware.  China and Silver Service is available for an additional charge of $7.95 per guest.

Ten percent of the food and beverage bill will be charged to all catered events for Catering Production.    The Catering Production Charge is waived for Pick-Up only events. A 3% credit Card charge will be added if pick up order is paid by credit card.

The above Catering Production Charge is for administration of the function and is not purported to be a tip or gratuity and will not be distributed as tip or gratuity to the employees who provide service to the guests.  It covers the cost of staffing, standard delivery, setup, service, breakdown and clean up for your event.

Food safety and sanitation is a top priority for us. Any unused food remains the property of JR’s Pro Catering and cannot be removed from an event in accordance with state health regulations. All condiments and disposables also remain the property of JR’s Pro Catering.

Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness.

additional service fees. This is to include an hour for set up, two hours of event run time, and one hour for break down. Catered events on weekends are subject to a minimum order of $175 in food and beverage. Weekends are defined by any bookings after 3:00PM Fridays and All Day Saturdays and Sundays.

A quote will be provided for each event request.  This will include the cost of the event package but may not include any applicable tax, service fees, late charges or other changes that may arise between the date on the quote and the date of the event. 

A signed contract is required to secure your event date and time.  We kindly ask that all contracts be completed and returned no later than 7 days before your event to avoid any additional fees or scheduling conflicts.

A complete invoice will be available on the day of your event.  To avoid late payment fees, payment in full is due by the end of your event.  The invoice will include all applicable charges for your event and may differ from your contract/quote according to the above policies